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★★★★★

Customer Feedback

96.5% Positive Rating

Based on 1100+ customer ratings and 100+ written comments collected anonymously at checkout.

We publish both positive and negative feedback to provide an honest view of our customers' experiences.


Ratings Breakdown

😍 Great 596

😊 Good 525

😐 Okay 24

🙁 Poor 9

😢 Terrible 8

Once a customer's order has been placed, the checkout confirmation page displays five faces representing ratings from 'Excellent' to 'Terrible', allowing customers to anonymously rate their overall experience on our website. Customers also have the option to leave additional comments in an optional feedback text box.


Customer Feedback at a Glance

1161 Customer Ratings
104 Written Comments
96.5% Positive Feedback

Every customer has the opportunity to leave anonymous feedback during checkout. The comments shown on this page come directly from customers and include both praise and criticism.


Why We Share Every Review

Most businesses only showcase positive testimonials.

We believe customers should be able to see genuine feedback, including criticism, so they can make informed decisions.

That's why we publish both positive and negative comments collected from customers during checkout.

Feedback Updates
Customer feedback is collected continuously during checkout and this page is updated regularly. As reviews are added manually, the comments shown here may not always include the very latest feedback received.

Customer Comments

The comments below were submitted anonymously by customers during checkout. Feedback includes both positive and negative experiences and has not been selected based solely on rating.


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Silverton Builders Merchants Ltd
Devereux Farm
Walton Road
Kirby-le-Soken
Frinton-on-Sea
Essex, CO13 0DA
United Kingdom



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